HP Day One Contracts

Customized service plan for past purchasers of HP equipment hp-care-pack

Is Your Business Prepared for Hardware Failure?

Every business will eventually face hardware failures that can disrupt operations and impact productivity. When that time comes, will you have the tools and information to act quickly? Can your company generate a detailed, consolidated asset report with essential details like manufacturer, model, and serial number to streamline repair processes?

Trust CSS for Reliable HP Hardware Solutions

At CSS, we’re your trusted adviser for HP hardware support. Contact your account manager or call 985-879-3219 to learn how we can help you prepare for and address hardware challenges.

Simplify Support with HP Day One

HP Day One is a flexible, customized service plan designed to streamline your hardware support. It allows you to:

  • Consolidate, co-term, add, or remove support as needed.
  • Receive credits for removing hardware from support.
  • Easily track and manage all your support contracts in one place.
  • Access a single, detailed report containing all hardware and support information.
  • Use one phone number for all support-related questions or issues.

With HP Day One, CSS assists HP in managing your contract, ensuring proactive management to eliminate the risk of lapsed support. From registration to entitlement issue resolution, we handle it all for you.

Protect Your IT Investments with HP Day One Contracts

An HP Day One Contract is a tailored service agreement that consolidates support for multiple products into a single, coterminous contract. Designed to meet your unique business needs, the contract offers:

  • Flexible service levels and response times for different products.
  • The ability to add or remove hardware or software support during the contract term.

Benefits of HP Day One Contracts

  1. Comprehensive Coverage
    • Covers both in-warranty and out-of-warranty equipment.
    • Ideal for hardware outside standard HP Care Pack options or when co-terming warranties is preferred.
  2. Simplified Management
    • One contract covers multiple assets, including printers, servers, laptops, and more.
    • Flexible terms range from 1 to 5 years with various service levels.
  3. Customizable and Proactive Support
    • Add or remove hardware products mid-term with prorated adjustments.
    • All hardware can be placed on a single contract for synchronized expiration dates.
  4. Expert Service Delivery
    • All services are provided directly by HP, ensuring quality and reliability.

Why Choose CSS for Your HP Day One Management?

CSS ensures seamless contract management by:

  • Proactively managing your HP Day One Contract to prevent lapsed support.
  • Handling all contract registration and entitlement issues on your behalf.
  • Helping you track, modify, and optimize your IT support with ease.

With HP Day One and CSS, you can rest assured that your IT investments are protected, and your hardware support remains flexible, consolidated, and aligned with your business goals. Contact us today to learn more!